Welcome to ThirstyCoasters.com!

Policies

 

At thirstycoasters.com, we strive to make sure our customers have an exceptional shopping experience. Please see our policies below regarding shipping, returns, and privacy. If you have any questions, concerns, or comments, please email us at sales@thirstycoasters.com or call us Toll Free at 1-877-528-5641, and we will do our best to help you. 

Shipping Policies

We make every effort to ship orders within 48-72 hours of receipt. All orders are shipped direct from the manufacturer and should be received within 1-5 days of shipment within the Continental US. Shipments are sent via UPS Ground unless otherwise specified. Tracking numbers are provided to our customers once the order has left the manufacturer's warehouse. 

Please note: thirstycoasters.com reserves the right to add additional shipping charges to customers credit card when order is over $100 or more OR when expedited shipping is selected. Any offers for free shipping apply to Ground shipments in continental U.S. only. We ship to the US and Canada addresses only. 

Return Policies

We are committed to your happiness with our products and services. If for any reason, you are dissatisfied with your purchase, you may return the item(s) within 30 days of receipt. You must contact us via email at sales@thirstycoasters.com to obtain a Return Merchandise Authorization (RMA) number. All shipping charges are non-refundable. Damaged items must be noted immediately with the carrier - please notify us at sales@thirstycoasters.com, to report any problems. 

Privacy Policies

thirstycoasters.com takes your privacy seriously. Please read the following information to learn more about our privacy practices.

In summary, our privacy policy is that we will not give, sell, or in any way transfer any information about you to anyone outside our company, ever, for the purposes of marketing to you. This includes email (spam), direct mail, or telemarketers.

This policy covers what personally identifiable information thirstycoasters.com collects and how it is treated. Personally identifiable information is information that can be used to identify visitors to the http://www.thirstycoasters.com website. This information may be limited to an IP address or extend to personally identifiable information such as your name, address, email address, or phone number.

This policy only applies to http://www.thirstycoasters.com and does not extend to the practices of other websites that we may link to, companies that we do not own or control, or to people that we do not employ or manage.

We collect and transmit only the information necessary to receive, process payment for, and ship your order, and to notify you of any delays or issues, and to notify you when your order has been shipped.

Please contact us if you have any questions about this privacy policy. You may contact us by e-mail atsales@thirstycoasters.com.